Billing Specialist

About Davies

Davies is a top-tier Canadian law firm focused on high-stakes matters. With offices in Montreal, Toronto and New York, we are consistently at the centre of the most challenging deals and cases in Canada and abroad.

A position at Davies is more than just a job. When you join the firm, you will be welcomed by a team that places as much emphasis on supporting its people as it does on serving its prestigious clients. As such, we have created a collaborative environment where team members of all backgrounds feel appreciated and are encouraged to share their ideas while working alongside some of the brightest legal and business professionals who are eager to share their knowledge and experience.

About the Position

We are looking for a Billing Specialist to join the finance team in our Montréal office. Reporting to the Billing Manager, the successful applicant will assist in all phases of client billing, including bill preparation, submission, appeals, follow-up and communication with clients and partners relating to bills. This is a detail-oriented position with an emphasis on tenacity, excellent time management, technical tasks and interpersonal skills.

Primary Responsibilities

• Reviewing bills using Aderant and Prebill Workflow and submitting invoices through email automation, ebilling hub or the client's legal billing software
• Maintaining accurate and timely client and matter information with regard to billing and receivables in a computerized billing system
• Following up on rejected invoices with billing lawyers, legal assistants and the client
• Training timekeepers and legal assistants on the client's billing requirements
• Handling client inquiries and resolving discrepancies
• Maintaining accurate records of all communications in the system, including invoice scans
• Responsible for maintaining good relations with internal and external clients
• Being actively involved in billing process improvements, including developing innovative, proactive and efficient ways to improve quality, process and customer service
• Participating in the implementation and testing of system upgrades and billing/collection software
• Providing backup and support for team members when needed
• Providing training, technical billing support and guidance to new team members and acting as a subject expert
• Performing other duties as assigned, including assisting with special projects
• Abiding by firm policies and handling confidential materials and documents

Qualifications

• College diploma or university degree specializing in finance/accounting along with a minimum of two years’ billing experience; an equivalent combination of education, training and experience may be acceptable
• Billing experience preferably at a professional services firm, law firm or equivalent combination may be acceptable
• Proficiency with computers, including advanced Excel skills and LEDES management
• Excellent oral and written communication skills in English and French *Our Montréal office represents and delivers service in Québec both to Québec-based clients and to clients that do business in Québec. The incumbent will be required to interact and produce content in both French and English, hence verbal and written proficiency in both languages is required.
• Strong listening, interpersonal and negotiation skills
• Research and problem-solving skills with the ability to exercise judgment to resolve technical issues
• Attention to detail, organized and excellent time management skills along with the ability to balance daily work
• Positive attitude, patience, resilience and a sense of humour
• Comfortable working within a team-oriented environment that encompasses all aspects of the day-to-day billing and collections operations
• A compliance and procedural mindset
• Experience with Aderant software would be an asset
• Prior experience with TyMetrix, Serengeti, Counselink or similar platforms would be an asset

To Apply

For more information or to submit your application, please email Emily Vuong, Senior Human Resources Business Partner at mtlrecruitment@dwpv.com.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Davies is committed to providing a diverse, inclusive and accessible workplace for candidates and firm members with disabilities. Please let us know of any accommodations you may require at any time during the recruitment process.